sales co-ordinator

At CASTLE GREEN HOTEL, Kendal

Location: Kendal

Contract: Full or part-time. 3 - 5 days a week, may include some weekend and occasional evenings

Salary: Depending on experience

Posted date: 03/08/21

We are looking for enthusiastic & hard working individuals to join our friendly sales team. We are looking for a passion for customer service, eye for detail and drive for ensuring the smooth running of meetings, events and group bookings within the hotel.

You will be required to deal with clients from the initial show around through to the arrangement, coordination & efficient running of the final event. You will play an active role in helping the Sales Team maximise occupancy, revenue and yield in line with Company procedure.

Responsibilities will include:

Taking sales enquiries and convert into bookings, some proactive sales calling, maintain an up to date database and chase system, process relevant correspondence, marketing, carry out appointments and to liaise with suppliers. You must be able to pro-actively identify the customer’s needs, build relationships & deliver customer service with a big smile!

If you are looking for a new challenge and believe you have the passion and enthusiasm to drive the business forward, we would love to hear from you!

Rezlynx trained users would be preferable, however not necessary. Friendly personality and can-do attitude are compulsory.

What we will provide in return:

- Training and personal development
- A friendly and committed staff and management team
- Competitive rates of pay
- Stunning Lake District location
- A wide range of in and out of house training
- Dinner for 2 and a bottle of wine on your birthday
- 20% off meals in The Greenhouse or Alexanders
- Half price membership at Pulse Health & Fitness
- 20% off beauty treatments
- Reduced rates at other Best Western Hotels (we are a Premier Collection property)
- Reduced rates at other Lake District properties & Legacy Hotels
- Staff Christmas Party
- Five Year Club with additional long service benefits
- Team building events
- Exceptional attendance awards
- Overnight stay at the hotel after 1 years service
- Fourth HR - for holiday/ day off requests and online pay slips
- Hospitality Action - 24/7 Employee Assistance Programme

Castle Green Hotel, is Kendal’s only 4 star property overlooking Kendal castle and the Lakeland Fells. The hotel boasts 99 bedrooms, 2 AA rosette Greenhouse Restaurant, it’s own pub in the grounds - Alexander’s, extensive conference and banqueting facilities. Pulse Fitness & Health Club and the Green Rooms Spa. It is operated by Legacy Hotels & Resorts.

How to apply:

To apply please send CV and covering letter to: katie@castlegreen.co.uk or telephone 01539 734000 for further details.