Lake House Duty Manager


Location: The Gilpin Hotel & Lake House

Further Details:

Gilpin Lake House At the heart of Gilpin Hotel & Lake House is a very passionate family and team, dedicated to creating lasting memories for our guests. Warmth and friendliness are balanced with extraordinary service, exquisite décor and stunning culinary experiences at these two luxury country houses on two separate estates in the beautiful Lake District. We are a family-run 5 star hotel in the Lake District with a great team and a friendly environment.

We are looking for a hands-on Duty Manager with extremely high standards to work with a small, guest focused team who pride themselves on offering an immaculate, un-intrusive, friendly experience to our guests. The role is at Gilpin Lake House, a very special place where we host individual guests, small exclusive use parties and some weddings.

Gilpin Lake House is a busy, friendly team where attention to detail is hugely important, whether it be in housekeeping, food service, guest care or the grounds. As Duty Manager you’ll be hands-on, helping to co-ordinate the efficient day-to-day running of the Lake House and ensuring that all staff members have the necessary training, support and guidance to deliver consistently high levels of customer service.

The successful candidate will enjoy real responsibility and career progression, with plenty of opportunity to grow and develop the luxury and spa-driven business at Gilpin Lake House. Candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, attention to detail, good communication skills, and excellent English.

The position is full time, live in or out, with 28 days paid holiday with excellent rates of pay dependant on experience.

As a team member you will be able also to take advantage of the all the opportunities working in a Relais & Châteaux hotel has to offer:

Stunning Staff Accommodation available at very attractive rates

Staff Meals

28 Day Holiday

50% staff discount on meals in Gilpin Spice or in the Michelin starred restaurant Hrishi

Discount on spa treatments at the Gilpin Lake House

Special R&C rates at other UK & Ireland properties

Special POB rate at other POB hotels

Living in The Lake District – the most beautiful national park in England!


Why not take a look at our website to see what a great place the Gilpin Hotel & Lake House is to work. There you will find a link to upload your CV if you are interested in applying for the position.